SOP Enhesa
Contact persons:
Product Owner: Daniel Kelsall, daniel.kelsall@oatly.com
Global SuperUser: Sanna Nordlund, sanna.nordlund@oatly.com
Set up a new user
- Information needed:
- E-mail, facility name & permission (Read or full access)
- Fill out template
- Send to services@enhesa.com
SSO group: az-sg-enhesa-prod
Set up a new site to existing user
- Revise information:
- E-mail, facility name & permission (Read or full access)
- Fill out template
- Send to services@enhesa.com
Not able to log in
- Contact Enhesa customer support services to ensure that the user set up is correct:
services@enhesa.com
- If set up is confirmed to be correct by Enhesa customer support. Contact Jonas Nilsson to ensure that the SSO is set up correctly on our end.
General user issue
- Contact Enhesa customer support services :
services@enhesa.com